Returns & Exchanges - Regency Square Care Center
About Regency Square Care Center
Regency Square Care Center is a leading provider of health - geriatric and aging care services in the region. Our commitment to exceptional care, compassionate staff, and state-of-the-art facilities sets us apart in the industry. At Regency Square, we understand the importance of ensuring satisfaction for all our valued clients, which is why we have designed a straightforward and customer-oriented returns and exchanges policy.
Returns Policy
At Regency Square Care Center, we strive to meet and exceed the expectations of our clients at all times. However, we understand that circumstances may arise where a return or exchange is necessary. With that in mind, here are the key points of our returns policy:
1. Eligibility for Returns
We accept returns or exchanges within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original condition, and accompanied by the original receipt or proof of purchase.
2. Process for Returns
To initiate a return or exchange, please contact our customer service team at [insert contact details]. They will guide you through the necessary steps and provide you with a return authorization number (RAN) if applicable. Please note that returns made without a valid RAN may not be accepted.
3. Refund Options
Upon receiving and inspecting the returned item, we will process the refund based on the original method of payment. Refunds can be issued as a credit to your account, a reversal of the original transaction, or another mutually agreed-upon method.
Exchanges Policy
We understand that sometimes an exchange may be more suitable for your needs. Here's what you need to know about our exchanges policy:
1. Eligibility for Exchanges
Exchanges can be requested within 30 days of the original purchase date. The item to be exchanged must be unused, in its original condition, and accompanied by the original receipt or proof of purchase.
2. Exchange Process
To initiate an exchange, please reach out to our dedicated customer service team at [insert contact details]. They will assist you in the process and provide you with the necessary instructions and any applicable exchange fees, if applicable. Please note that exchanges are subject to stock availability.
3. Exchanges for Different Services
At Regency Square Care Center, we understand that the needs of our clients may evolve over time. If you find that the service you initially availed of does not fully meet your requirements, we are happy to explore alternative options within our range of services. Our team will work closely with you to ensure a smooth transition and provide the necessary support throughout the process.
Contact Us
If you have any questions or concerns regarding our returns and exchanges policy, please don't hesitate to reach out to us. Our dedicated customer service team is always ready to assist you. You can contact us via phone, email, or by visiting our physical location. Our contact details can be found on our Contact page.
Thank you for choosing Regency Square Care Center as your trusted partner in health - geriatric and aging care. We value your satisfaction and will continue to strive for excellence in all aspects of our service.
